Refund policy

🛍️ Knotty Brand ATL Return Policy

We want you to be ecstatic about every piece you purchase from Knotty Brand ATL. If you receive a damaged item or an incorrect order, we’re here to make it right.

🔁 Eligibility for Returns

• Damaged or incorrect items are eligible for return or exchange.
• You must contact us within 10 days of the purchase date.

📸 How to Submit a Return Request

1. Take clear photos of the item showing the damage or incorrect product.
2. Email the photos along with your order number to:
   📧 knottybrandatl@gmail.com

📦 What Happens Next

• Once we review your request, we’ll respond within 2–3 business days.
• If approved, we’ll provide instructions for return or exchange.

🚫 Non-Returnable Items

• Items returned after 10 days of purchase.
• Items without photo documentation.
• Worn, washed, or altered items.

Thank you for shopping with Naughty Knotty. We appreciate your support and are committed to delivering quality and care with every order.